On this page:
In order for a Steffes Transceiver to work with Steffes Connect it requires that the device be linked to a Power Provider Account and Rate Schedule to operate. In certain cases, customers may find that their local Power Provider has not yet opted to enroll in the Steffes Connect Peak Control Program and a hard-wired peak control is not available for their location. When this occurs, Steffes will create a single Peak Control schedule for the local Power Provider at the request of any customer who has purchased a Transceiver equipped with Steffes Connect. If this is your situation, please fill out the following form.