ECE Case Study

BETTER SUPPORT,
HAPPIER CUSTOMERS

A member-owned cooperative in Minnesota works closely with local contractors to provide their customers with an efficient installation process. To contribute to this increased quality of care, the co-op keeps equipment parts in stock to ensure their customers are well taken care of, even after the sale.

Bonus: Steffes's technical support team assists verified contractors through every stage of service, so customers can rest assured they're in qualified hands.

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Sussex Case Study

BETTER RATES,
HAPPIER CUSTOMERS

One cooperative in the Northeast United States incorporated ETS into their strategy for its load-shifting capabilities. To increase customer adoption, they offered a reduced "off-peak" rate to homeowners for switching to electric heating, saving them up to 50% on their heating bills.

Bonus: By offering rebates and 0% financing on new installations, the choice to switch to electric home heating is an easy 'yes' for the cooperative's customers.

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HQ Case Study

BETTER EFFICIENCY,
HAPPIER CUSTOMERS

The Serenity forced air furnace, like all Steffes ETS furnaces, can be paired with a heat pump to maximize the heating efficiency of a home.

Because one Canadian utility offers special program rates for using off-peak energy, homeowners’ efficient ETS heating systems are not only inexpensive to operate, but they’re good for the environment, too. That's got to feel good.

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